2019, was a turning point for VicTory Training. I realized that I understood and could teach the classes that we offered, but I didn’t have a firm grip on the back end of our business. This led us to downsizing to learn all aspects of the business. It was frustrating and discouraging. I had now come to the reality that I needed to be savvier in business. Where was I supposed to get this knowledge from? I was embarrassed to admit that we had been opened for four years and I ha